Shipping & Delivery Policy

📦 Processing Time

• Orders are processed within 1–7 business days.

• We do not process or ship orders on weekends or public holidays.

• Once your order ships, you’ll receive an email with your tracking number.

📮 Shipping Issues

• Once your order has been handed to the carrier, delivery delays are outside our control.

• If your tracking states “Delivered” but you haven’t received your package, please contact the carrier first to open an investigation.

• Ensure your shipping address is accurate at checkout.

  • We are not responsible for orders shipped to an incorrect address provided by the customer.

📷 Damaged or Lost Packages

If your package arrives damaged or does not arrive at all, please contact us as soon as possible.

Email us with:

• Your order number

• Photos of the damaged item (if applicable)

We’ll assist you in arranging a replacement or filing a claim with the carrier.